• Clinically Proven Effectiveness
  • |
  • No Side Effects
  • |
  • 100% Plant-Based Remedies
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  • Holistic Approach to Health
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  • Supports Immune Health
  • |
  • No Harmful Chemicals
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  • No Cruelty

FAQ's

What payment methods do you accept?

We offer a variety of payment options, including credit cards, debit cards, internet banking, PayPal, and PAYTM. All payments must be made in advance, and we take stringent measures to ensure a secure and fair online transaction process.

No, there is no minimum order requirement. You can shop for any value at www.jivanveda.com.

Once your order is placed, you will receive an email confirmation with your order reference number, confirming that your order has been successfully processed.
We offer free shipping across India on all orders.

You will receive email notifications at different stages of your order:

  • Order Confirmation: We will send an email confirming your order details.
  • Shipping Confirmation: Once shipped, we will send you the shipping details, including:
      • Items purchased
      • Payment details
      • Tracking number
      • Estimated delivery time

 

Please note that delivery time may vary depending on the courier company’s schedule.

You can easily track your order by using the “Tracking Number/ AWB No.” provided in the shipping confirmation email. The email will also include a link to the courier company’s tracking page.
Please ensure that someone is available at the delivery address to receive the order. Alternatively, you can authorize someone to collect the product on your behalf and ensure the exact payment amount is tendered.

Typically, delivery within India takes 5-7 business days, though it may vary depending on your location.

  • For areas that aren’t served by our regular courier partners, we will use Value Payable Post (VPP) or Speed Post, which may take 7-10 days.
  • Orders from North East India may take up to 10-12 business days for delivery.

We appreciate your understanding in such cases.

At this time, we only ship within India. We do not offer international shipping.
If you see a payment error message, it could be due to a connection lapse between the payment gateway and our website, or an issue with your internet connection. Please contact your payment service provider or internet provider’s customer support for assistance.
Refunds are not provided, and returns are only accepted if the product has a manufacturing defect.

If you need assistance, feel free to reach out to our customer support team at support@jivanveda.com.